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Terms of use service policy: last updated February 7th, 2010
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Our terms of use service policy applies to anyone that purchases any our services. This includes but not limited to web hosting, internet advertising, web site design, maintenance, content management, research and development services, consulting, customer service analysis and training, and any other services that we may provide. All persons that purchase our service are agreeing to the terms and conditions set forth below by DCWEBPRO.

Before any service is rendered, initial payment or deposit is required. Some free initial consulting is available. All payment notices will be sent via electronic mail unless other arrangements are agreed upon. To prevent abuse, we honor our 30 day satisfaction guarantee for the initial 30 days of hosting but limit this to once per customer per lifetime . Refunds are not given after the initial 30 day period has expired.

To order hosting and or advertising packages: dcwebpro.com/signup
For consulting contact form: or email: host@dcwebpro.com | call 202-536-5104
Send physical mail to DCwebpro, PO Box 271, Brattleboro, VT 05302.
Anything that can be backed up prior to sending in mail is strongly recommended. Anything that cannot be backed up including but not limited to photographs; DCwebpro will not held responsible for the delivery service used. Insuring through USPS, DHL, FedEX, and other couriers is also strongly recommenced.

Internet advertising services are custom designed and are place on a variety of web sites with the DCwebpro network to provide maximum exposure at more than reasonable pricing. The pricing includes hosting for all web site placements and directory listings placements. The advertiser agrees to supply all content necessary. This includes contact information, description and overview what what is to be listed, web site link, images and or animated files, and any other content that is needed. Sizing depends on text content provided and placement preference. If our prices increase, current advertisers agreement(s) rates will not increase.. However if a current advertiser buys additional advertising then the new rates will apply. If you have a listing needing to be changed, deleted, or upgraded contact host@dcwebpro.com

Current rates are now: $55 - development / $75 - design / $100 - consulting.
Programming is no longer in house and associate rates vary depending on availability and range from $150 to $225 an hour.
Group training business seminars vary on number of employees in attendance, associate staff needed and travel expenses.
Groups under twenty persons: Rates begin at $500 an hour. Groups twenty to fifty persons: $1,500 an hour.
Groups over fifty persons and less than 250: $2,750 an hour.
Larger group rates can be arranged: any videotaping and or recording must be agreed upon beforehand and additional costs will be incurred.

Internet marketing and network directory advertising rates begin at $10 a month or $100 a year.
Custom packages and services available: CALL 202-536-5104 or email: host@dcwebpro.com

All services provided by DCWEBPRO may be used for lawful purposes only. Customers and system network users agree that all services provided by DCWEBPRO will be used only for proper legal purposes and in a lawful manner. Transmission or publication of any information, data or material in violation of any U.S., State or international law or regulation is strictly prohibited. This includes, but is not limited to, material protected by copyright, trademark, trade secret law or any other law, as well as threatening, offensive, harassing, obscene or pornographic material or content. Customers and system network users warrant that any data uploaded for publication on DCWEBPRO, affiliated or associated servers does not violate or infringe any copyright , trademark, patent, statutory common law or proprietary interest of others or contain anything obscene or libelous. The subscriber agrees to indemnify and hold harmless DCWEBPRO from any claims resulting from the use of the service which damages the subscriber or any other party.

DCwebpro respects privacy and does not tolerate spam and or fraud.
We will do our best to insure a safe environment and hold any violators accountable with fines and or legal action
No pornographic or adult oriented materials or links to such materials.
No pirated software or links to such materials.
No hackers programs, archives or links to such materials.
No warez sites or links to such materials.
No content that may be considered prejudicial or abrasive to an individuals Race, Creed or Color will be allowed on our servers.
No business of any illegal nature may be transacted on our servers.
DCWEBPRO prohibits the sending of bulk unsolicited commercial email (UCE), known as "spam" from or through our network, or the use of UCE to advertise a site on our network ("spamvertizing"). We will take action against any legitimate reported incidents. DCWEBPRO may not be the source, intermediary, or destination address involved in the transmission of any unsolicited email, email bombs, hate email, or any mass email. Your email account may not be referenced as originator, intermediary, or reply-to address of such email. We do not allow email lists or bulk email software to be sold on the servers. Accounts canceled due to spam will be billed a clean up fee of not less than $800. If you believe you have received UCE from our network, or advertising a site on our network, send an email to our abuse department including the text and full header information of the email. reportabuse@dcwebpro.com | *NOTE: Spamming is grounds for IMMEDIATE Deactivation with no refund of fees
We do not allow clients to install their own chat rooms. These tend to be large system hogs and we cannot allow it as a account option. We do not allow IRC or IRC bots to be operated on our servers. Message boards that run from flat file databases tend to be CPU intensive and should be avoided. If any terms or conditions are failed to be followed it will result in grounds for immediate account deactivation. We will be the sole arbiter as to what constitutes a violation of any of the above policies and conditions. We are not and will not be liable for any third party software installed or used for your web site. There are message boards and chat room feature scripts within cpanel and fantastico, to see cpanel features http://dcwebpro.com/features.html
Notification of cancellation must be received at least five business days prior to your billing date, that date being the day of the month you sign up, in order to avoid charges in full for the next invoice. It is the Clients Responsibility to secure email confirmation from DCWEBPRO that their account has been cancelled. If the client has not yet received email confirmation of account cancellation, then the account remains active, and you will continue to be billed. Any attempts to undermine or cause harm to our network or a customer of ours is strictly prohibited. To cancel an account, contact our customer service at host@dcwebpro.com
Use of network bandwidth is expected to be reasonable and moderate. DCWEBPRO reserves the right to impose additional charges for use of network bandwidth in excess of reasonable or allocated amounts. Customer will receive advanced notice of DCWEBPRO's intent to impose any such charges. We do not oversell here, we just add servers, If you are needing much more space and bandwidth, dedicated servers and relocating servers services can be arranged. Our current locations include Atlanta, GA Fremont, CA, and London, UK. Additional data transfer over and above the specified amount in the package you chose may be purchased. Each account comes with its own cgi-bin. Additional Disk space may be purchased as well. If you maximize a hosting plan then you will have to move up to a bigger plan. Know how much disk space and bandwidth you will require when signing up for a hosting plan. You are free to use any CGI scripts you wish, however we reserve the right to disable any CGI script that effects normal server operation or service to other DCWEBPRO customers.
By purchasing one of our hosting plans, internet advertising packages, consulting, training, or any other service that we may provide, you are agreeing to all of the above terms and conditions and agree to indemnify and hold us harmless from any claim or claims resulting from the use of our service. You agree to use all DCWEBPRO services and facilities at your own risk. DCWEBPRO disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall DCWEBPRO be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Customer agrees that he/she shall defend, indemnify, save and hold DCWEBPRO harmless from any and all demands, liabilities, losses, costs and claims.
 
 
 
     
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To send information via mail:
DCWEBPRO
P.O. Box 271
Brattleboro, VT 05302
ph: 202-536-5104
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